Baptist Collierville ER – Open 24/7 For Emergencies

ER Wait Time

* ER wait times are approximate. learn more »

Baptist Collierville ER – Open 24/7 For Emergencies

If you're dealing with an emergency health situation, you need medical care quickly. Baptist Collierville's emergency department understands that urgency.

Please note: if you or someone you know is experiencing a serious medical emergency, call 9-1-1 immediately.

If you or someone you know is dealing with chest pain, difficulty breathing, stroke symptoms (trouble walking, speaking, and paralysis of the face/arm/leg), head trauma, severe bleeding or loss of vision, get to the Baptist Collierville emergency room quickly.

Location and Parking

Baptist Collierville suggests that visitors use the parking lots at the front of the hospital on Poplar Avenue. Emergency parking is on the north side of the building. Handicap parking is available.

Phone: 901-861-9000 Email: info.collierville@bmhcc.org Address: Baptist Memorial Hospital-Collierville, 1500 West Poplar Collierville, TN 38017

Baptist Collierville Emergency Room Information

When visiting Baptist Collierville's emergency department, here is the critical information you need to know:

What to bring with you

Bring insurance documentation and a photo ID. It is also helpful to carry a list of all medications that you or your loved one are currently taking.

Best time to go to the ER

There is no "best time" to go to the emergency room in Collierville. Our ER is open 24 hours a day.


Emergency room visit cost varies depending on the health situation. Baptist Collierville accepts all major insurance companies in our region, including Aetna, Cigna, Blue Cross Blue Shield, Humana, Coventry and United.


Baptist allows two visitors to accompany you while you are being treated. However, during severe trauma cases, family and friends may be asked to remain in the waiting room.


All Baptist hospital campuses are designated as tobacco-free. Smoking is not permitted.

After treatment

You will be monitored to ensure your treatment is successful. A staff member will review your care instructions before you leave the hospital, and you may be referred to a specific physician or health care facility for follow-up care.

ER Wait Times Explained

Wait times are updated every 5 minutes and represent the average wait time during the past hour. The wait times listed here reflect the average time between the patient's arrival to the Emergency Department and when they are first seen by a doctor or nurse practitioner.